The pattern #187

Fraud has changed. Now verification must too.

Mayank Jain

Head - Marketing and Content

·

Jan 9, 2026

Hello everyone,  

Welcome to the 187th edition of The Pattern — and the first one of 2026! Hope the year’s started well. As always, let’s get into what’s shaping finance, technology, and the economy this week. 

As 2025 closed, one number kept coming up across banking reports: in the first half of FY26, banks reported ₹21,515 crore in fraud, a nearly 30% jump in value compared to the previous year. Over the last six years, total losses from fraud and cheating cases are estimated at over ₹53,000 crore. 

What’s striking is that the number of incidents hasn’t grown at the same pace as the money lost. And that tells us something important: fraud today isn’t about small, random attempts anymore. It’s about fewer but far more damaging attacks. And that usually means organisation, automation, and scale. 
 
From one-off scams to coordinated attacks 
Over the last few years, fraud has shifted in three clear ways: 

  • Scale: breached data and automation are being used to create large volumes of believable borrower profiles. 

  • Sophistication: synthetic identities, credit washing, and bust-out patterns are showing up more often. 

  • New entry points: BNPL, app onboarding, and even voice and SMS flows are now part of the attack surface. 

This is no longer about a masked hacker slipping through the cracks. It’s coordinated activity that probes systems, learns what passes, and then scales what works. 

This is where things get harder for lenders in 2026. 

Fraud is no longer a one-time verification problem 
Most lending stacks still treat verification as a moment in time: check identity, approve or reject, move on. 

But modern fraud doesn’t behave like that. A borrower can look fine at onboarding and still become risky later, across accounts, across products, across lenders. 

That means verification can’t stay at a single gate at the start of the journey. 
It has to become an ongoing, connected risk process that adapts as behaviour and patterns change. And this is where many lenders fumble. 

Why operational control now matters as much as detection 
Today’s verification setups are often stitched together from multiple vendors, manual reviews, and engineering-dependent workflows. When fraud patterns shift, risk teams raise tickets. Policy updates wait for development cycles. By the time changes go live, attackers have already moved on. 

In an environment where fraud adapts quickly, slow response becomes part of the risk itself.  

This is exactly the gap that Superflows is designed to address -- not by adding another point solution, but by turning verification into a policy-driven, automated workflow that risk teams can control directly. 

Instead of managing KYC, KYB, income checks, and fraud signals across disconnected tools, Superflows brings them into a single verification layer. Risk teams can configure how checks run, when they escalate, and how journeys adapt, without waiting on engineering or vendor cycles. 

That ability to change verification logic as fast as fraud evolves is what will be crucial in 2026. 

The real risk frontier: Connected verification, not taller gates 
Looking ahead, five capabilities will increasingly separate resilient lenders from reactive ones: 

  • Multi-source detection and real-time triage 

  • Identity orchestration across vendors and journeys 

  • Shared intelligence across customers and products 

  • Strong monitoring and containment when things slip through 

  • Clean, reliable data pipelines that don’t break at scale 

What matters isn’t how many checks you run, but whether your verification setup can change when fraud patterns do. 

Why this is important going forward 
Digital lending in India will keep scaling in 2026. Journeys will keep getting faster. Products will keep launching. But fraud will keep evolving too. 

The next phase of lending won’t be won by who approves fastest alone, but by who can verify smarter, respond quicker, and adapt policies without friction. 

In modern lending, trust isn’t decided at onboarding. It’s managed continuously, across the entire borrower journey. 
 
Reading list 

That’s all for this week. See you next time! 

If you liked this edition, please forward it to friends, colleagues, and your network. Do encourage them to subscribe as well. You can also follow FinBox on LinkedIn and myself on X to keep up with all the updates.      
  
Cheers,  

Mayank 

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